Looking for PCIT Manuals or Protocols? These are ordered exclusively through Basecamp.
Shipping & Payment Info
Shipping and Payments
Last updated: 8/15/2026
Print on Demand
All items in our store are made using print on demand production. This means nothing is pre-printed or held in stock, each item is printed specifically for you after you place your order. Because of this, please allow a few extra days for production before your item ships, on top of standard shipping time.
Order Fulfillment
Orders are fulfilled and shipped by our printing partner, Printful. Once your order is placed, it's sent to Printful for printing, packaging, and shipping directly to the address you provide at checkout.
Domestic Shipping (United States)
Please allow approximately 2 to 5 business days for production, followed by 3 to 4 business days for standard shipping. Total estimated delivery time is typically 5 to 9 business days from the date you place your order.
International Shipping
For orders shipping outside the United States, please allow 2 to 5 business days for production, followed by approximately 5 to 20 business days for international shipping, depending on destination. Total estimated delivery time is typically 7 to 25 business days. International orders may be subject to customs fees or import duties charged by your country, these are the responsibility of the customer.
Order Tracking
You'll receive a confirmation email once your order is placed, and a separate email with tracking information once your item ships, so you can follow it to your door.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery address.
Peak Season Delays
Production and shipping times may run longer during high volume periods such as holidays or major sales events. We'll do our best to keep you informed if this affects your order.
Payments
Your payment information is entered and processed directly through Square; we do not store your full card details on our end.
Order Issues
If your item arrives damaged, misprinted, or you haven't received it within the expected timeframe, please contact us at pcitstore2024@gmail.com and we'll help sort it out.
